Awesome bed! We don’t live in the GTA area but the price of this website was waaay better than every other store/website, so we actually arrange pick up with the company at their warehouse. Super smooth and great customer service! The bed itself is sturdy, it’s so practical and our daughter is obsessed with it. It did however take us 5 hours to build it since a few holes weren’t properly done and we needed a drill and the reversible option is great, but the instructions are only done to build it right sided, which we didn’t, so we had to figure it out. All in all, super pleased with this purchase.